Marketing Automation
Marketing automation platforms for lead nurturing, campaign orchestration, and customer journey management. European marketing automation tools process your prospect and customer behavioural data within the EU, ensuring that automated profiling and lead scoring comply with GDPR requirements.
What to Look For
GDPR Considerations
Marketing automation platforms are among the most data-intensive tools in your business. They track website visits, email engagement, form submissions, content downloads, and social media interactions to build detailed behavioural profiles of individual prospects and customers. Under GDPR, this automated profiling requires specific safeguards: a lawful basis for processing, transparency about how profiles are built, and the right for individuals to object to automated decision-making that affects them. When your marketing automation platform is operated by a US company like HubSpot or Marketo, the detailed behavioural profiles of your EU leads and customers are processed under US jurisdiction. European marketing automation tools keep all tracking data, lead scores, and behavioural profiles within the EU. They also tend to build GDPR consent management directly into their tracking and profiling workflows, making it easier to demonstrate compliance with the regulation's requirements around automated profiling and legitimate interest.